Last Updated: October 29, 2025
Important: These Terms of Service constitute a legally binding agreement. Please read them carefully before using our services. By accessing or using Cartridge AI, you agree to be bound by these terms.
These Terms of Service ("Terms") govern your access to and use of Cartridge AI's website, products, and services (collectively, the "Services"). These Terms apply to all visitors, users, and others who access or use the Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access or use our Services.
Cartridge AI provides a secure, portable brand identity management platform that enables organizations to maintain consistent brand voice, data, and compliance across multiple AI platforms including ChatGPT, Claude, Gemini, Midjourney, and other AI tools.
Currently, Cartridge AI is in pre-launch phase. Services available during this phase include:
Upon launch (scheduled for Q1 2026), our Services will include:
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
To access certain features of our Services, you may be required to register for an account. When you register, you agree to:
If you are using our Services on behalf of an organization, you represent and warrant that:
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
You may not upload, store, or transmit through our Services any content that:
You are responsible for all content you provide through our Services, including brand guidelines, data, and other materials. You represent and warrant that:
The Services, including all content, features, and functionality, are owned by Cartridge AI and are protected by copyright, trademark, and other intellectual property laws. You may not:
You retain all ownership rights to the content and data you provide through our Services. By using our Services, you grant us a limited, non-exclusive, royalty-free license to:
Important: We will never use your proprietary brand data to train AI models or share it with third parties without your explicit consent, except as necessary to provide the Services.
If you provide feedback, suggestions, or ideas about our Services, you grant us the right to use and incorporate that feedback without any obligation to you.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate technical and organizational measures to protect your data, including:
We process your data to provide the Services and for the purposes described in our Privacy Policy. You consent to this processing when you use our Services.
We retain your data for as long as necessary to provide the Services and comply with legal obligations. You may request deletion of your data as described in our Privacy Policy.
Our Services integrate with third-party AI platforms (e.g., ChatGPT, Claude, Gemini, Midjourney). Your use of these platforms is subject to their respective terms of service and privacy policies.
Our Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties.
Reference to any third-party service or product does not constitute an endorsement or recommendation by Cartridge AI.
Upon launch, some features of our Services may require payment. Pricing information will be made available before you subscribe to any paid services.
If you subscribe to paid services:
We may offer free trials of paid features. At the end of a free trial, you will be charged the applicable subscription fee unless you cancel before the trial ends.
You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period.
During the pre-launch phase, the Services are provided "as is" and "as available" for informational purposes only. We make no warranties regarding the future availability, features, or functionality of the Services.
While we strive to provide reliable Services, we do not guarantee that:
TO THE FULLEST EXTENT PERMITTED BY LAW, CARTRIDGE AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE SECURE, ERROR-FREE, OR UNINTERRUPTED.
We are not responsible for the availability, functionality, or reliability of third-party AI platforms that integrate with our Services.
TO THE FULLEST EXTENT PERMITTED BY LAW, CARTRIDGE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) $100, OR (B) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Cartridge AI, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms remain in effect while you use our Services.
You may stop using our Services at any time. If you have an account, you may delete it by contacting us at hello@cartridgeai.com.
We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if:
Upon termination:
The following sections survive termination: Intellectual Property Rights, Warranties and Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@cartridgeai.com. We will attempt to resolve the dispute informally within 60 days.
If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration, except that either party may bring a claim in small claims court.
Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in [Your State/Location] or another mutually agreed location.
YOU AND CARTRIDGE AI AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.
Either party may seek injunctive relief in court for intellectual property infringement or misuse of confidential information.
These Terms are governed by the laws of [Your State/Country], without regard to its conflict of law provisions.
Subject to the arbitration provisions above, you agree to submit to the exclusive jurisdiction of the courts located in [Your Location] for any disputes.
We may modify these Terms at any time by posting the updated Terms on our website. We will notify you of material changes by:
Your continued use of the Services after changes constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cartridge AI regarding the Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Cartridge AI.
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service provider failures.
You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country.
If you are a U.S. government entity, the Services are "Commercial Items" as defined in FAR 2.101, and use is governed by these Terms.
If you have any questions about these Terms, please contact us:
Cartridge AI
Email: legal@cartridgeai.com
Support: hello@cartridgeai.com
We may offer beta or experimental features. These features are provided "as is" without warranties and may be modified or discontinued at any time without notice.
If you use our API (when available), you agree to:
Enterprise customers may have separate agreements that supersede these Terms. Contact us at enterprise@cartridgeai.com for enterprise pricing and terms.
Acknowledgment: By using Cartridge AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms of Service are effective as of October 29, 2025. We encourage you to review them periodically to stay informed about your rights and obligations.